Shipping policy
SHIPPING POLICY
Thank you for choosing The Gaia Goddess.
Each order is thoughtfully prepared with care and intention. We are honored to be part of your ritual journey.
Processing Time
Orders are typically processed within 2–5 business days after payment is received. During product launches, holidays, or promotional periods, processing times may be slightly longer. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Destinations
At this time, The Gaia Goddess ships within the United States.
We hope to expand our shipping locations in the future as our community grows.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Delivery Times
Delivery times vary depending on your shipping destination and carrier. Once an order has been shipped, delivery dates are estimates and cannot be guaranteed.
The Gaia Goddess is not responsible for delays caused by shipping carriers, weather
conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Please carefully review your shipping address before placing your order.
The Gaia Goddess is not responsible for packages shipped to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible and we will do our best to assist before your order ships.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, The Gaia Goddess is not responsible for lost or stolen packages. If you believe your package has been lost, please contact the shipping carrier directly. We recommend shipping to a secure location whenever possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at
hello@thegaiagoddess.com
Please include:
• Your order number
• A description of the issue
• Photos of the damaged product and packaging
We will review each case and work with you to find an appropriate resolution.
Questions
If you have any questions regarding your order or shipment, please contact us at:
hell@thegaiagoddess.com
Thank you for supporting The Gaia Goddess.
Rituals for the Goddess Within.